Terms and Conditions


By using the Website and Services, you expressly represent and warrant that you are legally entitled to enter this Agreement.

Important Notices:

These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”). These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –

  • may limit the risk or liability of Airnd or a third party; and/or
  • may create risk or liability for the user; and/or
  • may compel the user to indemnify Airnd or a third party; and/or
  • serves as an acknowledgement, by the user, of a fact.


Registration and use of the website

To register as a user, you must provide an email address and password and provide certain information and personal details to Airnd.

Upon registration, you will then be required to Login, which Login will then require your email and password only.

For security purposes, you agree to enter the correct username and password whenever ordering Goods, failing which you will be denied access.

You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these Terms and Conditions.


You agree to notify Airnd immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.

By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.


You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Airnd representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).

You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.

You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Airnd representative.

You will not attempt to gain unauthorized access to any part of the Website and/or to any additional information you may provide on a voluntary basis, such as demographic information or information related to your favorite social networking site, or information relating to your participation in competitions, promotions, surveys, and/or additional services (“Optional Details”).

User Account

You are the sole authorised User of any account you create through the Services. You are solely and fully responsible for all activities that occur under your password or account. You agree that you shall monitor your account to prevent use by minors, and you will accept full responsibility for any unauthorised use of your password or your account by minors. You may not authorise others to use your User status, and you may not assign or otherwise transfer your User account to any other person or entity. Should you suspect that any unauthorized party may be using your password or account, you will notify Airnd immediately.

If you provide any information that is untrue, inaccurate, not current, or incomplete, Airnd has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Airnd has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). You agree not to create an account or use the Services if you have been previously removed by the Company, or if you have been previously banned from use of the Services.

Intellectual Property Ownership

Airnd alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Website, and the Services. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Website, or the Services, or any intellectual property rights owned by Airnd. The Company name, the Company logo, and the product names associated with the Website, and Services are trademarks of the Company or third parties, and no right or license is granted to use them. You agree that you will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Website, the Software or the Services.

Payment Terms


You understand that:

(a) the prices for items displayed through the Services may differ from the prices offered or published by Groceries, Liquor Service Providers for the same items and/or from prices available at other third-party websites and that such prices may not be the lowest prices at which the items are sold;

(b) the Company has no obligation to itemise its costs, profits or margins when publishing such prices; and

(c) the Company reserves the right to change such prices at any time, at its discretion. You are liable for all transaction taxes on the Services provided under this Agreement (other than taxes based on the Airnd income).



Charges paid by you for completed and delivered orders are final and non-refundable. Airnd has no obligation to provide refunds or credits, but may grant them, in each case in Airnds sole discretion.

We encourage you to check back at our Website if you are interested in learning more about how we charge for the Services.

Fees for Services.

Airnd may change the fees for our Services as we deem necessary or appropriate for our business.


Currency used is South African RAND (ZAR)

You can use the following methods of payments:

  • EFT
  • Credit or Debit Card – Visa, Master, Diners, American Express etc.
  • Cash on Delivery
  • Zapper

Third-Party Interactions

  • Third-Party Websites, Applications and Advertisements. The Services may contain links to third-party websites (“Third-Party Websites”) and applications (“Third-Party Applications”) and advertisements (“Third-Party Advertisements”) (collectively, “Third-Party Websites & Advertisements”). When you click on a link to a Third-Party Website, Third-Party Application or Third-Party Advertisement, Airnd will warn you that you have left our Website or Services. Such Third-Party Websites & Advertisements are not under the control of the Company. Airnd is not responsible for any Third-Party Websites, Third-Party Applications or any Third-Party Advertisements. Airnd provides these Third-Party Websites & Advertisements only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third-Party Websites & Advertisements, or their products or services. You use all links in Third-Party Websites & Advertisements at your own risk. You should review applicable terms and policies, including privacy and data gathering practices of any Third-Party Websites or Third-Party Applications, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

Transactions Involving Alcohol

Airnd will not sell any alcoholic product to any person under the age of 18. We reserve the right to request proof of age (Identity document / passport).

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